Shipping policy
SHIPPING POLICY — Irasshaimase
Last updated: June 2, 2026
Thank you for shopping with Irasshaimase at myjpstore.com. All orders are shipped directly from Japan to your door.
FREE SHIPPING
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Shipping is included in the price of every item. There are no additional shipping fees at checkout.
SHIPPING CARRIER
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All orders are shipped via Yamato Transport (Kuroneko Yamato), Japan's leading logistics provider. Once your order has shipped, you will receive tracking details via email so you can follow your package every step of the way.
PROCESSING & DELIVERY
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We aim to ship all orders as soon as possible. Most orders are dispatched within 2–5 business days.
Occasionally, sourcing delays may occur for certain items. If your order is affected, we will contact you promptly with an updated timeline. You may cancel your order at no cost if the delay is unacceptable.
Estimated delivery times after dispatch:
- United States: 5–14 business days
- United Kingdom: 7–14 business days
- Saudi Arabia: 7–21 business days
Delivery times are estimates and may vary due to customs processing in your country.
CUSTOMS & IMPORT DUTIES
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International orders may be subject to customs duties, taxes, or import fees imposed by your country's government. These charges are the responsibility of the customer and are not included in the item price or shipping.
We recommend checking your country's customs policies before ordering if you are unsure about potential charges.
ORDER TRACKING
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Once your order ships, you will receive an email with your Yamato Transport tracking number. You can track your package at:
- Yamato Transport: https://www.kuronekoyamato.co.jp/en/
CONTACT US
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For any questions about shipping or your order status:
Email: peter@sbhproject.com
Store: https://myjpstore.com